{"id":28530,"date":"2025-05-18T08:51:50","date_gmt":"2025-05-18T08:51:50","guid":{"rendered":"https:\/\/sarlaujardin.com\/?page_id=28530"},"modified":"2025-05-21T12:20:33","modified_gmt":"2025-05-21T12:20:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/sarlaujardin.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"28530\" class=\"elementor elementor-28530\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e83e22c e-flex e-con-boxed e-con e-parent\" data-id=\"e83e22c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aba30a8 e-con-full e-flex e-con e-child\" data-id=\"aba30a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1499daa e-con-full e-flex e-con e-child\" data-id=\"1499daa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6d773a elementor-widget elementor-widget-wd_accordion\" data-id=\"e6d773a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-shadow wd-titles-left wd-opener-pos-left wd-opener-style-plus\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-store\" viewbox=\"0 0 616 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M602 118.6L537.1 15C531.3 5.7 521 0 510 0H106C95 0 84.7 5.7 78.9 15L14 118.6c-33.5 53.5-3.8 127.9 58.8 136.4 4.5.6 9.1.9 13.7.9 29.6 0 55.8-13 73.8-33.1 18 20.1 44.3 33.1 73.8 33.1 29.6 0 55.8-13 73.8-33.1 18 20.1 44.3 33.1 73.8 33.1 29.6 0 55.8-13 73.8-33.1 18.1 20.1 44.3 33.1 73.8 33.1 4.7 0 9.2-.3 13.7-.9 62.8-8.4 92.6-82.8 59-136.4zM529.5 288c-10 0-19.9-1.5-29.5-3.8V384H116v-99.8c-9.6 2.2-19.5 3.8-29.5 3.8-6 0-12.1-.4-18-1.2-5.6-.8-11.1-2.1-16.4-3.6V480c0 17.7 14.3 32 32 32h448c17.7 0 32-14.3 32-32V283.2c-5.4 1.6-10.8 2.9-16.4 3.6-6.1.8-12.1 1.2-18.2 1.2z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tProduits et stock\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Comment savoir si un produit est en stock ?<\/strong><br \/>Les disponibilit\u00e9s sont affich\u00e9es sur chaque fiche produit. Si un article est en rupture, vous pouvez activer une alerte pour \u00eatre inform\u00e9 de son retour.<\/p><p><strong>Proposez-vous des r\u00e9ductions ou des promotions ?<\/strong><br \/>Oui, nous proposons r\u00e9guli\u00e8rement des offres sp\u00e9ciales. Inscrivez-vous \u00e0 notre newsletter pour ne rien manquer !<\/p><p><strong>Puis-je commander un produit personnalis\u00e9 ?<\/strong><br \/>Certains produits peuvent \u00eatre personnalis\u00e9s selon vos besoins. Contactez-nous pour en savoir plus !<\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-dolly-flatbed\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M208 320h384c8.8 0 16-7.2 16-16V48c0-8.8-7.2-16-16-16H448v128l-48-32-48 32V32H208c-8.8 0-16 7.2-16 16v256c0 8.8 7.2 16 16 16zm416 64H128V16c0-8.8-7.2-16-16-16H16C7.2 0 0 7.2 0 16v32c0 8.8 7.2 16 16 16h48v368c0 8.8 7.2 16 16 16h82.9c-1.8 5-2.9 10.4-2.9 16 0 26.5 21.5 48 48 48s48-21.5 48-48c0-5.6-1.2-11-2.9-16H451c-1.8 5-2.9 10.4-2.9 16 0 26.5 21.5 48 48 48s48-21.5 48-48c0-5.6-1.2-11-2.9-16H624c8.8 0 16-7.2 16-16v-32c0-8.8-7.2-16-16-16z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCommandes\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Comment passer une commande ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Ajoutez les produits souhait\u00e9s \u00e0 votre panier, puis suivez les \u00e9tapes de validation et de paiement en ligne.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Puis-je modifier ou annuler ma commande apr\u00e8s validation ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Contactez notre service client d\u00e8s que possible. Les modifications ou annulations ne sont possibles que si la commande n'a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Comment suivre ma commande ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Un num\u00e9ro de suivi vous sera envoy\u00e9 par e-mail une fois votre commande exp\u00e9di\u00e9e.<\/span><\/span><\/span><\/span><\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-truck\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M624 352h-16V243.9c0-12.7-5.1-24.9-14.1-33.9L494 110.1c-9-9-21.2-14.1-33.9-14.1H416V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48v320c0 26.5 21.5 48 48 48h16c0 53 43 96 96 96s96-43 96-96h128c0 53 43 96 96 96s96-43 96-96h48c8.8 0 16-7.2 16-16v-32c0-8.8-7.2-16-16-16zM160 464c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm320 0c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm80-208H416V144h44.1l99.9 99.9V256z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tLivraison\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Quels sont les d\u00e9lais de livraison ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Les d\u00e9lais varient selon votre emplacement et le mode d'exp\u00e9dition choisi. En g\u00e9n\u00e9ral, la livraison prend entre 8 et 10 jours ouvrables.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Exp\u00e9diez-vous \u00e0 l\u2019international ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Actuellement, nous livrons uniquement en France m\u00e9tropolitaine et dans certains pays europ\u00e9ens.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Que faire en cas de probl\u00e8me avec ma livraison ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Si votre colis est perdu ou endommag\u00e9, contactez notre service client avec votre num\u00e9ro de commande pour une assistance rapide.<\/span><\/span><\/span><\/span><\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-cc-mastercard\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M482.9 410.3c0 6.8-4.6 11.7-11.2 11.7-6.8 0-11.2-5.2-11.2-11.7 0-6.5 4.4-11.7 11.2-11.7 6.6 0 11.2 5.2 11.2 11.7zm-310.8-11.7c-7.1 0-11.2 5.2-11.2 11.7 0 6.5 4.1 11.7 11.2 11.7 6.5 0 10.9-4.9 10.9-11.7-.1-6.5-4.4-11.7-10.9-11.7zm117.5-.3c-5.4 0-8.7 3.5-9.5 8.7h19.1c-.9-5.7-4.4-8.7-9.6-8.7zm107.8.3c-6.8 0-10.9 5.2-10.9 11.7 0 6.5 4.1 11.7 10.9 11.7 6.8 0 11.2-4.9 11.2-11.7 0-6.5-4.4-11.7-11.2-11.7zm105.9 26.1c0 .3.3.5.3 1.1 0 .3-.3.5-.3 1.1-.3.3-.3.5-.5.8-.3.3-.5.5-1.1.5-.3.3-.5.3-1.1.3-.3 0-.5 0-1.1-.3-.3 0-.5-.3-.8-.5-.3-.3-.5-.5-.5-.8-.3-.5-.3-.8-.3-1.1 0-.5 0-.8.3-1.1 0-.5.3-.8.5-1.1.3-.3.5-.3.8-.5.5-.3.8-.3 1.1-.3.5 0 .8 0 1.1.3.5.3.8.3 1.1.5s.2.6.5 1.1zm-2.2 1.4c.5 0 .5-.3.8-.3.3-.3.3-.5.3-.8 0-.3 0-.5-.3-.8-.3 0-.5-.3-1.1-.3h-1.6v3.5h.8V426h.3l1.1 1.4h.8l-1.1-1.3zM576 81v352c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V81c0-26.5 21.5-48 48-48h480c26.5 0 48 21.5 48 48zM64 220.6c0 76.5 62.1 138.5 138.5 138.5 27.2 0 53.9-8.2 76.5-23.1-72.9-59.3-72.4-171.2 0-230.5-22.6-15-49.3-23.1-76.5-23.1-76.4-.1-138.5 62-138.5 138.2zm224 108.8c70.5-55 70.2-162.2 0-217.5-70.2 55.3-70.5 162.6 0 217.5zm-142.3 76.3c0-8.7-5.7-14.4-14.7-14.7-4.6 0-9.5 1.4-12.8 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13.9 0 19.2 22.4 24.7 29.9 13.9v4.6h8.2V392zm33.7 0c-2.4-1.2-11-2.9-15.2 4.4V392h-7.9v36.7h7.9V408c0-11 9-10.3 12.8-8.4l2.4-7.6zm40.3-14.9h-7.9v19.3c-8.2-10.9-29.9-5.1-29.9 13.9 0 19.4 22.5 24.6 29.9 13.9v4.6h7.9v-51.7zm7.6-75.1v4.6h.8V302h1.9v-.8h-4.6v.8h1.9zm6.6 123.8c0-.5 0-1.1-.3-1.6-.3-.3-.5-.8-.8-1.1-.3-.3-.8-.5-1.1-.8-.5 0-1.1-.3-1.6-.3-.3 0-.8.3-1.4.3-.5.3-.8.5-1.1.8-.5.3-.8.8-.8 1.1-.3.5-.3 1.1-.3 1.6 0 .3 0 .8.3 1.4 0 .3.3.8.8 1.1.3.3.5.5 1.1.8.5.3 1.1.3 1.4.3.5 0 1.1 0 1.6-.3.3-.3.8-.5 1.1-.8.3-.3.5-.8.8-1.1.3-.6.3-1.1.3-1.4zm3.2-124.7h-1.4l-1.6 3.5-1.6-3.5h-1.4v5.4h.8v-4.1l1.6 3.5h1.1l1.4-3.5v4.1h1.1v-5.4zm4.4-80.5c0-76.2-62.1-138.3-138.5-138.3-27.2 0-53.9 8.2-76.5 23.1 72.1 59.3 73.2 171.5 0 230.5 22.6 15 49.5 23.1 76.5 23.1 76.4.1 138.5-61.9 138.5-138.4z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPaiement\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Quels sont les moyens de paiement accept\u00e9s ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Nous acceptons exclusivement les paiements par virement bancaire s\u00e9curis\u00e9.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Le paiement est-il s\u00e9curis\u00e9 ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Oui, nous utilisons des syst\u00e8mes de cryptage avanc\u00e9s pour garantir la s\u00e9curit\u00e9 de vos transactions.<\/span><\/span><\/span><\/span><\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-sync\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M440.65 12.57l4 82.77A247.16 247.16 0 0 0 255.83 8C134.73 8 33.91 94.92 12.29 209.82A12 12 0 0 0 24.09 224h49.05a12 12 0 0 0 11.67-9.26 175.91 175.91 0 0 1 317-56.94l-101.46-4.86a12 12 0 0 0-12.57 12v47.41a12 12 0 0 0 12 12H500a12 12 0 0 0 12-12V12a12 12 0 0 0-12-12h-47.37a12 12 0 0 0-11.98 12.57zM255.83 432a175.61 175.61 0 0 1-146-77.8l101.8 4.87a12 12 0 0 0 12.57-12v-47.4a12 12 0 0 0-12-12H12a12 12 0 0 0-12 12V500a12 12 0 0 0 12 12h47.35a12 12 0 0 0 12-12.6l-4.15-82.57A247.17 247.17 0 0 0 255.83 504c121.11 0 221.93-86.92 243.55-201.82a12 12 0 0 0-11.8-14.18h-49.05a12 12 0 0 0-11.67 9.26A175.86 175.86 0 0 1 255.83 432z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tRetours et remboursements\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Puis-je retourner un produit ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Oui, vous avez 30 jours apr\u00e8s r\u00e9ception pour nous retourner un article non utilis\u00e9 et en parfait \u00e9tat.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Comment demander un remboursement ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Une fois votre retour valid\u00e9, le remboursement sera effectu\u00e9 via votre mode de paiement initial.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Les frais de retour sont-ils \u00e0 ma charge ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Oui, sauf en cas de produit d\u00e9fectueux ou erreur de notre part.<\/span><\/span><\/span><\/span><\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-lock\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 224h-24v-72C376 68.2 307.8 0 224 0S72 68.2 72 152v72H48c-26.5 0-48 21.5-48 48v192c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V272c0-26.5-21.5-48-48-48zm-104 0H152v-72c0-39.7 32.3-72 72-72s72 32.3 72 72v72z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tGaranties et SAV\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Quelle est la garantie des produits ?<\/strong><br \/>Nos articles b\u00e9n\u00e9ficient d'une garantie standard de 01 an contre les d\u00e9fauts de fabrication.<\/p><p><strong>Que faire en cas de produit d\u00e9fectueux ?<\/strong><br \/>Si vous recevez un article endommag\u00e9 ou d\u00e9fectueux, contactez notre service client sous 48 heures pour une solution rapide.<\/p><p><strong>Proposez-vous un service apr\u00e8s-vente ?<\/strong><br \/>Oui, notre \u00e9quipe est disponible pour r\u00e9pondre \u00e0 vos questions et vous assister apr\u00e8s l'achat.<\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-user-shield\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M622.3 271.1l-115.2-45c-4.1-1.6-12.6-3.7-22.2 0l-115.2 45c-10.7 4.2-17.7 14-17.7 24.9 0 111.6 68.7 188.8 132.9 213.9 9.6 3.7 18 1.6 22.2 0C558.4 489.9 640 420.5 640 296c0-10.9-7-20.7-17.7-24.9zM496 462.4V273.3l95.5 37.3c-5.6 87.1-60.9 135.4-95.5 151.8zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm96 40c0-2.5.8-4.8 1.1-7.2-2.5-.1-4.9-.8-7.5-.8h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c6.8 0 13.3-1.5 19.2-4-54-42.9-99.2-116.7-99.2-212z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tS\u00e9curit\u00e9 et confidentialit\u00e9\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong>Mes donn\u00e9es personnelles sont-elles prot\u00e9g\u00e9es ?<\/strong><\/p><p>Oui, nous respectons les normes de confidentialit\u00e9 et ne partageons jamais vos informations avec des tiers sans votre consentement.<\/p><p><strong>Comment g\u00e9rer mes pr\u00e9f\u00e9rences de communication ?<\/strong><br \/>Vous pouvez ajuster vos pr\u00e9f\u00e9rences via votre compte client ou contacter notre support.<\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"7\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"img-wrapper\">\n\t\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fas-question-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.997-111.043 248-248 248S8 392.997 8 256C8 119.083 119.043 8 256 8s248 111.083 248 248zM262.655 90c-54.497 0-89.255 22.957-116.549 63.758-3.536 5.286-2.353 12.415 2.715 16.258l34.699 26.31c5.205 3.947 12.621 3.008 16.665-2.122 17.864-22.658 30.113-35.797 57.303-35.797 20.429 0 45.698 13.148 45.698 32.958 0 14.976-12.363 22.667-32.534 33.976C247.128 238.528 216 254.941 216 296v4c0 6.627 5.373 12 12 12h56c6.627 0 12-5.373 12-12v-1.333c0-28.462 83.186-29.647 83.186-106.667 0-58.002-60.165-102-116.531-102zM256 338c-25.365 0-46 20.635-46 46 0 25.364 20.635 46 46 46s46-20.636 46-46c0-25.365-20.635-46-46-46z\"><\/path><\/svg>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAssistance et contact\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Comment contacter le service client ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Vous pouvez nous joindre par e-mail \u00e0 <\/span><\/span><\/span><\/span><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">serviceclient@sarlaujardin.com<\/span><\/span><\/span><\/span><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> ou via notre formulaire de contact sur le site.<\/span><\/span><\/span><\/span><\/p><p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Quels sont les horaires du service client ?<\/span><\/span><\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Notre \u00e9quipe est disponible du lundi au vendredi, de 9h \u00e0 17h et les samedi de 10h \u00e0 18h.<\/span><\/span><\/span><\/span><\/p><p><!--EndFragment --><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8efbe46 e-con-full e-flex e-con e-child\" data-id=\"8efbe46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Produits et stock Comment savoir si un produit est en stock ?Les disponibilit\u00e9s sont affich\u00e9es sur chaque fiche produit. Si<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/pages\/28530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/comments?post=28530"}],"version-history":[{"count":37,"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/pages\/28530\/revisions"}],"predecessor-version":[{"id":29025,"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/pages\/28530\/revisions\/29025"}],"wp:attachment":[{"href":"https:\/\/sarlaujardin.com\/en\/wp-json\/wp\/v2\/media?parent=28530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}